Everything Blackdoor runs on the floor.

Tables & Floor Plan

Build your floor exactly as it exists — bar, patio, private rooms — and manage live table state without leaving the view your staff already knows.

• —Drag-and-drop floor editor per branch
• —Real-time table status: open, seated, needs bussing, closed
• —Merge or split tables and their checks without losing order history

Reservations

Take bookings and walk-ins into the same view your floor runs on, so a reservation never surprises the table it's assigned to.

• —Booking calendar with table holds tied to party size
• —Waitlist that promotes to a table the moment it's ready
• —Guest notes carried from the reservation straight to the check

Kitchen Display

Replace the printer with a live ticket queue every station can see and clear from, in the order food actually needs to go out.

• —Tickets grouped by course, station or seat
• —Bump, recall and rush a ticket without touching the register
• —Kitchen delays reflected back to the floor in real time

Payments & Split Checks

Take payment the way the table wants to pay — one card, one cash drawer, or a dozen ways to split — without slowing down turnover.

• —Card, cash and split-tender in the same checkout flow
• —Split by seat, by item, or evenly across guests
• —Manager-authorized void and refund, logged to the check

Catalog, Pricing & Promotions

Keep menus, prices and time-based deals consistent across every branch, while still letting a single location run its own happy hour.

• —Shared catalog with per-branch overrides
• —Price lists that change by daypart, channel or customer tier
• —Scheduled promotions that apply and expire on their own

Customers & Loyalty

Recognize a guest the moment they're looked up, with the visit history and points balance to back it up — on any device on the floor.

• —Guest profiles with visit and order history
• —Points that accrue and redeem at checkout
• —Lookup by phone, name or loyalty card

Gift Cards

Sell, reload and redeem gift cards as a first-class tender, not a workaround bolted onto the register.

• —Physical or digital card issuance at checkout
• —Balance check and reload from any device
• —Full redemption history tied to the card

Staff, Roles & Shifts

Every action on the floor is tied to a clocked-in staff member with the right role for it — and nothing more.

• —PIN clock-in/out with shift schedules
• —Role-based permissions down to individual actions
• —Manager PIN override for anything above a staff member's authority

Hotel Room Charges

For properties running rooms alongside the floor, post a check straight to a guest's folio without a separate system.

• —Room lookup and folio posting at checkout
• —Charges reconciled against the guest's stay
• —Same checkout flow as any other tender

Multi-Branch & Franchise

One account can run a single location or a whole franchise — each branch's data stays its own, while the franchisor still sees the roll-up.

• —Franchisee data isolated branch by branch
• —Franchisor reporting across every location
• —Per-branch configuration for menu, pricing and staff

Inventory & Procurement

Keep stock counts honest against what's actually selling, and turn a low count into a purchase order without leaving the back office.

• —Stock levels tied to catalog items sold
• —Purchase orders to suppliers, tracked to receipt
• —Low-stock alerts before it becomes an out-of-stock item

Fiscal Invoicing & Tax

Invoices and tax rules that match how and where you're actually required to report, not a one-size-fits-all checkout.

• —Compliant invoice numbering and formats
• —Tax rules that adapt per jurisdiction
• —Exportable records for accounting and audits